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Emergency Department

Learn about patient experience and quality of care in Alberta’s 16 busiest emergency departments. We believe that reporting about emergency departments is important to support transparency, quality improvement and a better understanding of Alberta’s healthcare system.

Wait times

Emergency department volumes
EMS response time for life-threatening events
Length of time emergency department patients wait for a hospital bed after a decision to admit
Patient emergency department total length of stay (LOS)
Patient time to see an emergency doctor
Time spent by EMS at hospital
Time to get X-ray completed
Time waiting for specialist/admitting doctor opinion -- Currently unavailable

Delivery of care

Hospital occupancy
Hospital patients who require an alternate level of care
Length of patient hospital stay compared to Canadian average length of hospital stay
Patients waiting in the emergency department for a hospital bed
Patients who left without being seen (LWBS) by an emergency department doctor
Patients who returned to the emergency department within 72 hours -- Currently unavailable

Patient experience

Starting a conversation

Why do we talk about things like hospital occupancy rates in relation to emergency departments? The healthcare system is complex and inter-related. What’s happening in the hospital, or even in continuing care, can impact patients’ experiences in the emergency department.

These 19 interactive charts are updated quarterly (every three months) and present administrative data as well as patient experience survey data. You can compare emergency departments, such as those in medium urban centres like Red Deer and Medicine Hat, and look at data presented quarterly versus monthly.