Welcome to Alberta’s go-to resource for reliable information about what residents and their family members experience with designated supportive living in our province. The Health Quality Council of Alberta (HQCA) believes reporting about designated supportive living, from things like percent of residents placed in their preferred living option to resident experience with staff treating them with respect, are all important pieces of information that can lead to quality improvement and a better healthcare system in Alberta.

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Designated Supportive Living

Delivery of Care

Resident Experience

Family experience

Related FOCUS Departments

Starting a conversation

Why do we talk about things like whether designated supportive living residents are admitted to the hospital from the emergency department or if they return to the emergency department within seven days after their last visit? The healthcare system is complex and inter-related. What’s happening in emergency departments and acute care (hospitals), as well as other areas of the healthcare system, can impact residents’ and their family members’ experience in designated supportive living.

This section of the FOCUS on Healthcare website features 28 interactive charts that present administrative data as well as patient experience survey data. You can compare information about designated supportive living sites or zones, and look at data presented over time.

  • Why do some designated supportive living sites have very different results compared to others?
  • Why are there sometimes big changes over time?
  • Are there successes we can celebrate, or opportunities to improve?

This website is about starting conversations between healthcare providers, decision-makers, and the public they serve.