What do you see?
- Are there any trends over time at the emergency department(s) where you work or would be most likely to visit?
- Are there differences in the number (or urgency) of patients who visited the emergency department between hospitals of the same type (e.g., Large Urban)?
Whether you’re a patient, provider, or health system administrator, thinking about why these differences might exist can start conversations and lead to solutions for improved quality of healthcare.
The Health Quality Council of Alberta uses the Alberta Quality Matrix for Health as a way of organizing information and thinking around the complexity of the healthcare system. This measure can be used as input to assess the emergency department’s performance in these dimensions of quality:
Dimensions of Quality