Healthcare Areas
Designated Supported Living
Learn about resident and family member experience and quality of care in designated supportive living across Alberta. We believe reporting about designated supportive living is important to support transparency, quality improvement and a better understanding of Alberta’s healthcare system. Check back soon for 2022 data.
Delivery of Care
Resident Experience
- Resident experience of staff treating them with respect
- Resident experience with decision-making
- Resident experience with food
- Resident experience with getting their healthcare needs met
- Resident experiences with staff dependability
- Resident experiences with sharing concerns
- Resident experiences with feeling safe
- Resident experience with personal connections with staff
- Resident experiences with independence
- Resident experiences with rules
- Resident experiences with activities
- Resident overall experience
Family experience
- Family experience with courtesy and respect
- Family experience with decision-making
- Family experience with food
- Family experience with healthcare services and treatments
- Family experience with resident cared for by the same staff
- Presence of a resident and family council
- Family experience with sharing concerns
- Family experience with staffing
- Family overall rating of care
Starting a Conversation
Why do we talk about things like whether designated supportive living residents are admitted to the hospital from the emergency department or if they return to the emergency department within seven days after their last visit? The healthcare system is complex and inter-related. What’s happening in emergency departments and acute care (hospitals), as well as other areas of the healthcare system, can impact residents’ and their family members’ experience in designated supportive living.
These 28 interactive charts present administrative data as well as patient experience survey data. You can compare information about designated supportive living sites or zones, and look at data presented over time.
